Refund policy

Return, Refund and Cancellation Policy

We want you to be happy with your order. This policy explains when you can return or replace an item, how refunds work, and when you can cancel.

1. Reporting window

If something is wrong with your order, you must tell us within 48 hours of delivery. Because our products are fulfilled by partner warehouses, requests raised after 48 hours may not be possible to accept.

2. When you can request a replacement or refund

You received the wrong item
The item arrived damaged or defective
An item is missing from your order
The item is materially different from its description

We do not accept returns for change of mind, such as not liking the colour or design, or ordering by mistake. Slight variations in colour or design (for example in assorted designs) are not a defect.

3. What we need from you

Please send an unboxing video that clearly shows the sealed package being opened and the problem with the item, along with your order number. Without an unboxing video we may not be able to process the request.

4. Items that cannot be returned

Items that have been used, worn, burnt or damaged by misuse
Items returned without original packaging or accessories
Requests raised after 48 hours of delivery

5. How to request

Email gadget4girls@gmail.com or call 7014559933 (Mon to Sat, 10 AM to 6 PM IST) with your order number, the reason and the unboxing video.
We review your request and reply within 1 to 2 business days.
If approved, we arrange a replacement or refund. In some cases we may ask you to send the item back, and we will tell you how.

6. Refunds

Approved refunds are made to your original payment method within 5 to 7 business days after approval. Your bank may take extra time to show the refund. If an order was paid by Cash on Delivery (when offered), we will ask for your bank or UPI details. Original shipping charges are not refunded, except when the item was wrong, damaged or missing.

7. Replacements

For a wrong, damaged or defective item, you can ask for a replacement instead of a refund. Replacements depend on stock availability.

8. Cancellation

Orders move to dispatch quickly. You can cancel only before the order is dispatched, by contacting us at once with your order number. Once an order is shipped it cannot be cancelled. Prepaid orders cancelled before dispatch are refunded to the original payment method within 5 to 7 business days.